How we use personal information
Oxford Traceability respects your privacy. This policy explains how information submitted through fibrelasermarkingmachines.co.uk is used when you ask about our fibre laser marking machines and related services.
Information we may collect
We may collect your name, company, email address, telephone number, project details and any information you choose to send. Our hosting systems may also process technical security logs such as IP address, browser type and request time.
Why we use it
We use enquiry information to respond, assess your application, prepare proposals, provide requested services, maintain business records and protect the website. Our lawful bases may include taking steps at your request before a contract, performing a contract, legitimate business interests and legal obligations.
Sharing and storage
Information may be processed by trusted hosting, IT or professional-service suppliers where necessary. We do not sell personal information. If a service provider processes information outside the UK, appropriate safeguards should be used.
Retention
Enquiry information is kept only as long as reasonably necessary for the purpose collected. Quotations, orders and related records may be retained longer where required for contractual, accounting or legal reasons.
Your rights
Depending on the circumstances, you may ask for access, correction, deletion, restriction, objection or portability. You may also complain to the UK Information Commissioner's Office. Contact us first using the details on this page so we can help.
Contact
For a privacy request, email sales@oxfordtraceability.co.uk. We may need to verify your identity before releasing or changing information.